Privacy and data rights
Privacy Policy
This policy explains the information FullyKnow collects, how it is used, when it may be shared, and the choices available to users.
Information we collect
- Account and profile information.
- Health information you upload, enter, or authorize FullyKnow to receive.
- Device, browser, diagnostic, security, and usage information.
- Support communications and user feedback.
How we use information
- Provide, secure, maintain, and improve the services.
- Organize health information and generate requested AI-assisted summaries or insights.
- Authenticate users and detect fraud, abuse, and security threats.
- Respond to support requests and comply with legal obligations.
How information may be shared
FullyKnow may share information with your authorization, with service providers operating under appropriate safeguards, when required by law, or when necessary to protect individuals, rights, or platform security.
FullyKnow does not sell personal health information.
Your choices and rights
- Access, correct, export, or request deletion of information, subject to law.
- Manage permissions and connected data sources.
- Withdraw consent where processing relies on consent.
- Contact FullyKnow with a privacy question or complaint.
AI processing
AI may organize, summarize, identify patterns in, or generate insights from information you provide. AI outputs may be incomplete or inaccurate and are not medical advice.
Security and retention
FullyKnow uses safeguards designed to protect information and retains it only as long as reasonably necessary for the service, legal obligations, dispute resolution, security, and other legitimate purposes.
International users
Information may be processed in the United States or other countries where FullyKnow or its providers operate, subject to applicable safeguards.